POLICIES

POLICY #1 - Privacy and Protection Policy

Privacy and Protection Policy for the Accountability and Compassion Course - Sharlene Canning

Effective Date: March 2025

Introduction

Thank you for enrolling in the Accountability and Compassion Course. Your privacy is important to us, and we are committed to protecting your personal information and ensuring that your experience with our course is safe, secure, and beneficial. This Privacy and Protection Policy outlines how we collect, use, protect, and share your personal data, as well as the measures we take to ensure your confidentiality and security.

By participating in the course, you agree to the terms of this Privacy and Protection Policy. Please read it carefully to understand how we handle your information.

1. Information We Collect

In order to provide you with the best possible experience throughout the Accountability and Compassion Course, we may collect the following types of information:

  • Personal Information: When you enroll in the course, we may collect personal details such as your name, email address, phone number, and other contact information.

  • Payment Information: Payment information, such as credit card details or other billing information, may be collected through a secure payment processor.

2. How We Use Your Information

The information we collect is used to:

  • Provide access to course materials and ensure that you can fully participate in the Accountability and Compassion Course.

  • Personalize your learning experience, tailoring the course content to your needs and preferences.

  • Communicate important updates or changes related to the course, including reminders, feedback, and course support.

  • Process payments for any fees associated with the course securely.

  • Improve the course and its delivery based on participant feedback and usage data.

3. Protecting Your Information

We take your privacy and data security seriously. To protect your personal information, we implement the following measures:

  • Data Encryption: All sensitive data, including payment details, is encrypted using secure technologies such as SSL (Secure Socket Layer) encryption.

  • Access Control: We limit access to your personal data to only those individuals who need it to provide you with course support and services.

  • Secure Storage: We store your information on secure servers with industry-standard protection measures in place, and we retain your data only for as long as necessary to fulfill the purposes for which it was collected.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your personal information with third-party service providers who help facilitate the course, such as payment processors, email marketing platforms, or technical support providers. These providers are obligated to protect your information and use it solely for the purpose of assisting in the delivery of the course.

  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to any inaccuracies in the personal information we hold about you.

  • Deletion: Request the deletion of your personal information, subject to any legal obligations we may have to retain it.

6. Children’s Privacy

Our course is intended for individuals over the age of 21. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

7. Third-Party Websites and Links

Our course may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy and Protection Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting an updated version on this page and updating the effective date. Please review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns regarding this Privacy and Protection Policy or how we handle your personal information, please feel free to contact us.

By participating in the Accountability and Compassion Course, you acknowledge that you have read and understood this Privacy and Protection Policy and agree to its terms.
Sharlene Canning

POLICY #2 - Liability Protection Policy

Liability Protection Policy for the Accountability and Compassion Course - Sharlene Canning

Effective Date: March 2025

Introduction

This Liability Protection Policy is designed to clearly outline the limitations of liability and the legal protections that apply to the services provided by Sharlene Canning, specifically related to the Accountability and Compassion Course. By enrolling in and participating in this course, you agree to the terms set forth in this policy and acknowledge that you understand and accept the limitations of liability outlined below.

Please read this policy carefully before participating in the Accountability and Compassion Course.

1. No Guarantee of Results

While Wellness Coach Sharlene Canning strives to offer the highest quality coaching and support, the Accountability and Compassion Course is designed to provide tools, strategies, and guidance for personal development. However, each individual's experience and outcomes may vary. Therefore, Wellness Coach Sharlene Canning does not guarantee any specific results or outcomes, including but not limited to emotional, personal, or professional success, financial gain, or life changes.

Participation in the course does not guarantee that you will achieve any particular goals or outcomes, and the results of your participation are solely your responsibility.

2. Coaching Is Not Therapy or Medical Treatment

The services provided in this course are for coaching purposes only. Life coaching is not intended to treat, diagnose, or cure any medical or psychological conditions. If you are experiencing any form of mental health issues, emotional distress, or other serious challenges, it is strongly advised that you seek professional help from a licensed therapist, counselor, or other healthcare provider.

Wellness Coach Sharlene Canning is not a licensed mental health professional, and any advice, guidance, or coaching provided during the course should not be considered as a substitute for professional therapy or medical treatment.

3. No Liability for Personal Decisions

Wellness Coach Sharlene Canning provides coaching, advice, and support to help clients make informed decisions. However, the decisions you make in your personal, professional, or emotional life are your own. By participating in this course, you acknowledge that any actions you take based on the information, advice, or strategies provided are your sole responsibility. Sharlene Canning is not liable for any consequences arising from your personal decisions, including but not limited to financial, emotional, or relationship outcomes.

4. Limitation of Liability

To the fullest extent permitted by law, Wellness Coach Sharlene Canning will not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages of any kind, arising from your participation in the Accountability and Compassion Course, even if Life Coach Sharlene Canning has been advised of the possibility of such damages. This includes but is not limited to damages for personal injury, emotional distress, loss of profits, or business interruption.

In no event shall Wellness Coach Sharlene Canning’s total liability to you for all damages, losses, or causes of action exceed the amount you have paid for the course.

5. Indemnification

By participating in this course, you agree to indemnify and hold harmless Wellness Coach Sharlene Canning, her employees, agents, and affiliates from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your participation in the Accountability and Compassion Course, your breach of any terms outlined in this policy, or any actions that result from your personal decisions.

6. Assumption of Risk

You acknowledge that participating in coaching programs, including the Accountability and Compassion Course, involves inherent risks. You assume full responsibility for any and all risks, whether known or unknown, associated with your participation in this course. You are fully responsible for your own actions and for ensuring that any decisions made based on the coaching you receive align with your personal values, goals, and circumstances.

7. Confidentiality

While Wellness Coach Sharlene Canning takes reasonable steps to maintain the confidentiality of your personal information, there are limits to confidentiality. Confidentiality may be breached in cases where required by law or if there is a risk of harm to yourself or others. You acknowledge that no privacy measure is completely secure and that you are responsible for safeguarding any personal information you share in the course.

8. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter through informal negotiation. If resolution cannot be reached informally, the dispute shall be submitted to binding arbitration. By enrolling in the course, you waive your right to pursue any legal action in court, except as provided by the arbitration process.

9. Changes to This Policy

Wellness Coach Sharlene Canning reserves the right to modify or amend this Liability Protection Policy at any time. Any changes will be posted on the course website or sent to you directly via email. Continued participation in the course after such changes will constitute your acceptance of the revised policy.

10. Acceptance of Terms

By enrolling in the Accountability and Compassion Course, you confirm that you have read, understood, and agreed to this Liability Protection Policy, and that you voluntarily accept the terms and conditions outlined herein.

If you have any questions or concerns about this policy, please feel free to contact us:

Sharlene Canning